What is FoxPlay Video Poker?

FoxPlay Video Poker is the new Video Poker app and website brought to you by Foxwoods. 

Are my FoxPlay Casino and FoxPlay Video Poker app connected?

No, FoxPlay Video Poker and FoxPlay Casino are not connected. You will earn coins and FoxPlay Points  separately in each website or app. You will use separate, unique accounts to play in each FoxPlay offering. 

Do I need to create a new account for FoxPlay Video Poker if I already have a FoxPlay Casino account?

FoxPlay Video Poker and FoxPlay Casino are two individual offerings from Foxwoods. While you do not need an account to play in FoxPlay Video Poker, we do recommend you create a FoxPlay Video Poker account to take advantage of all of the earnings available in the video poker game!

If you already have a FoxPlay Casino account, this account is entirely separate from FoxPlay Video Poker. You will not be able to access your FoxPlay Casino account in the FoxPlay Video Poker app.  

Will I need to download a new FoxPlay Video Poker app?

Yes, FoxPlay Video Poker is a separate app from FoxPlay Casino. If you would like to play FoxPlay Video Poker, you will need to download the FoxPlay Video Poker app. You can find FoxPlay Video Poker in the Apple and Google Play stores. 

Can I combine my FoxPlay Casino coins, Loyalty Points, or level with my new FoxPlay Video Poker account?

No, you will not be able to combine FoxPlay Casino and FoxPlay Video Poker loyalty points, coins or level. FoxPlay Video Poker is a separate offering from your FoxPlay Casino account. If you enjoy playing both video poker and slots or other casino offerings, we recommend you continue to play in our FoxPlay Casino. If video poker is your primary interest, FoxPlay Video Poker is perfect for you!

Does FoxPlay Video Poker have the same video poker games as FoxPlay Social Casino?

FoxPlay Video Poker has an expanded offering of video poker games, with over 50 games to choose from!

Can I link my FoxPlay Video Poker account to my Foxwoods Rewards card?

Yes, you can connect your new FoxPlay Video Poker account to your Foxwoods Rewards card. 

My Foxwoods Rewards card is already linked to my FoxPlay Casino account, do I need to link to my FoxPlay Video Poker account?

Yes, you will need to separately link your FoxPlay Video Poker app to your Foxwoods Rewards card, even if you have already connected your Foxwoods Rewards card in your FoxPlay Casino account. FoxPlay Casino and FoxPlay Video Poker are separate accounts and each will need to be linked to Foxwoods Rewards separately.

If I already redeemed a reward in my FoxPlay Casino account, can I redeem the same reward in FoxPlay Video Poker?

Where redemption limitations apply .such as for gift cards, Bonus Slot Play, and Free Bets), if a redemption is made in FoxPlay Casino, the same redemption will not be available during that redemption window on FoxPlay Video Poker. Redemptions for coins and Rewards Points remain available without limitation across both FoxPlay accounts. 

I’ve redeemed my FoxPlay points for Foxwoods Rewards Points, what can I do with them?

FoxPlay points that are redeemed for Foxwoods Rewards Points can be used towards: Hotel Rooms, Dining, Entertainment, Golf, Spa Services, select Retail Outlets, and more at Foxwoods Resort Casino; however they cannot be redeemed for cash. 

How often can I redeem for Bonus Slot Play and Free Bets?

Bonus Slot Play and Free Bet redemptions of the same value (i.e. two $5 Bonus Slot Play redemptions) can only be used once per day; however redemption for items with various values (i.e $5 Bonus Slot Play, $10 Bonus Slot Play) is permissible. Once you have used your Bonus Slot Play or Free Bet redemption on property, you may make another redemption for that item and use on your next visit to Foxwoods Resort Casino. 


Why should I connect with Facebook?

Connecting to Facebook is one of the easiest ways to ensure that your player history is never lost. We also add FREE coins to your account for doing so! You can connect to Facebook when prompted within the game, or by clicking on the blue Facebook icon in the bottom right corner of your screen. You have complete control over what is posted to your Facebook page and we will never share your information with others.

Is there a chance of winning real money?

FoxPlay Casino and FoxPlay Video Poker are free-to-play social games intended for entertainment purposes only. While you may elect to make in-app purchases to enhance your gaming experience, there is no chance of winning real money.

Where can I find my User ID?

You can find your User ID by clicking on the gear icon in the top right corner of your screen. Your User ID will be located within the pop up window and will begin with “RS” followed by a series of numbers.

How do I receive notifications for free coins and special offers?

Turn on push notifications to receive free coins and special offers right on your phone!

To turn on push notification settings on iOS by entering your phone’s settings, selecting “notifications” and scrolling down to FoxPlay Casino or FoxPlay Video Poker. From there you may toggle on/off the notification controls. On Android this can be done by entering settings and scrolling to the “Apps” entry. Scroll down to FoxPlay Casino to enable or disable notifications.

How do I turn the sound on/off?

You can turn the sound on or off by clicking on the gear icon in the upper right corner of your screen and toggling the button on/off for music and SFX (sound effects).

Can I invite my friends to play FoxPlay VideoPoker?

We are currently working on perfecting this feature and will have it available for you soon! You can also “like” FoxPlay VideoPoker’s Facebook page to join a community of players and enjoy free coin giveaways!

What are the odds of winning?

All games in FoxPlay are based off the same mechanics as real casino and video poker games. The chances of winning and losing with no guarantees is what the thrill of the game is all about! Your odds of winning will not change based on purchases made.

Will I lose my progress if I update or uninstall my app?

If you uninstall FoxPlay Casino or FoxPlay Video Poker and you are playing as a guest your progress may be lost. Updating the game will not cause a loss in player data.

However, the easiest way to ensure you never lose your player history or progress is to connect with Facebook. You may connect with Facebook when prompted or by clicking on the blue CONNECT button in the gifts section. You’ll also be awarded FREE coins!

What do I do if my game lost connection?

Please make sure you are playing the most up to date version of FoxPlay Casino or FoxPlay Video Poker and that your internet connection is operating properly. We always suggest players connect to a secure and strong WiFi network when playing FoxPlay.

If your game is still losing connection please contact our support team.


I have not received my purchase yet.

Please completely close out of the application and relaunch to refresh your account. If your coin or power-up purchase is still not available please use the Contact Us button and provide as many details as possible in regards to your purchase. Our Customer Support team will get back to you and award any missing purchases as soon as possible.

I think I was charged twice.

When making a purchase, please select the purchase button only once to ensure two purchases are not made while processing payments. If you believe you were charged twice please select the Contact Us button above and our Customer Support team will get back to you as soon as possible.

I have a question about a recent purchase.

If you have any questions regarding your purchase that cannot be found in our FAQs please select the Contact Us button above. Our Customer Support team will answer any questions you may have as soon as possible. Please have a copy of your purchase receipt readily available if applicable.

What methods of payment are accepted?

All purchases made in FoxPlay are processed by the app store associated with your device. To input updated payment information, new payment information, or see valid forms of payment please visit your PayPal account or the app store associated with your device.

Troubleshooting Purchases

We apologize that you are experiencing trouble in making a purchase on FoxPlay.

First, please close out of the game completely and relaunch the game. If the purchase attempt continues to not process please select the Contact Us button above and our Customer Support team will gladly assist.

Does making a purchase affect my odds of winning?

Your odds of winning are unaffected by any purchases made within the game.


How do I earn more free coins?

Free coins can be earned by collecting your daily and bi-hourly bonuses!

How does the daily bonus work?

Spin the daily bonus wheel every day to collect your daily bonus! Players can gain up to three consecutive days on their daily bonus to collect more coins!

How do I level up?

Leveling up is easy in FoxPlay – all you have to do is play! Each bet you make or game you play will contribute to your overall XP (experience points) which determines your level. You may increase your bets to increase the amount of XP earned with each spin when playing slots! Level up to unlock exclusive games and new game content!

How do I get on the Leaderboard?

Your Leaderboard status is based on the highest single win from that week’s Leaderboard Tournament. The largest of these wins are then presented on a weekly Leaderboard! Increase your bet to increase your wins for a chance at dominating the Leaderboard!